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All Inclusive service

The following information will act as a small guide to the policies and conditions related to the All-Inclusive services and will provide additional help during your stay.

  • To provide more comfortable and quicker service, we will provide you with an Identity bracelet, as well as the room identification card presented during check-in, which should be presented when using any service in the hotel.
  • The identity bracelet is personal and not transferable to anyone else, if you would like to invite someone not included in the All-Inclusive service you will need to pay the price listed on the menus.  For this reason, we ask that you only order the number of beverages that correspond to the number of occupants in the room which is marked on each bracelet (except for Cafeteria Ibiza and Pub Niza, where 1 drink will be served per person).
  • In accordance with Spanish law, it is prohibited to serve alcohol to minors under the age of 18.
  • All beverages should be consumed only in the designated areas and should not be removed or taken to the room.
  • Accumulating beverages in not permitted and every beverage should be finished before another is ordered.
  • The All-inclusive service is available to be enjoyed from 12:00hrs., on the day of arrival to 12:00hrs., on the day of departure.  
  • On the day of departure at 12:00hrs., our guest should proceed to reception to have the bracelet removed.
  • Meals and beverages from the contracted services should be finished in and only in the designated areas.

  • The Meal services that you have contracted are in The Buffet.  In reception during check-in, you will be assigned a time in which to enter the buffet as well as indications as to the Buffet that should be used.
  • Our Hotel offers our guest the possibility to try our Themed Restaurants with a voucher that will be received upon arrival.  This service is available subject to availability and with advance reservation.
  • All buffets include the first drink served at the table and the rest at the bar during lunch and dinner services. 
  • The themed restaurants have all beverage service at the table.
  • An afternoon snack will be served at 16:30 p.m. to 6 p.m., this includes beverage service at the bar during that hour. 
  • Beverages included in the buffets and themed restaurants are water, beer, soda and wine by the glass.
  • The all-inclusive in the bars and cafes will run from 10:00hrs. to 24:00hrs.  And include alcohol and non-alcohols indicated on the all-inclusive menus. Consult bar and café opening times.

  • Beach Club.
  • Shops: Drugstore, Rincón del Ninot.
  • Extras: Spa, beauty salon, gym, mini bar, room service, baby crib, parking lot, garage, telephone, laundry service, recreational games and machines.
  • Any beverage service in breakfast buffet.
  • Beverage from cafe, bar, and any other area of the hotel that are outside in the all-inclusive hours.